What’s next for your community


The NCS™ gathers resident opinion across a range of community issues. Communities using The NCS have reported that the tool improved service delivery, strengthened communications with community stakeholders and helped leaders identify clear priorities for use in strategic planning and budget setting. The NCS is the only citizen survey endorsed by the International City/County Management Association and the National League of Cities.


NEW! Survey more, save more with The NCS Plus

Get a more complete view of what’s happening in your community and use data to prepare yourself for important decisions about business and economics, employees and administration, and planning for older adults with The NCS Plus.

Sign up for one, two, or three surveys in addition to The National Citizen Survey and SAVE with preferred pricing. Choose from The National Business Survey, The National Employee Survey, or CASOA (Community Assessment Survey for Older Adults) and sign up within twelve months of enrollment for The NCS to qualify.

For complete pricing information, click here.


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ICMA Voice of the People Awards

VoP-NoBanner-smallThe Voice of the People Awards are announced each year by ICMA and NRC for the jurisdictions with the highest rated services (the Award for Excellence) and the services showing greatest improvement (The Transformation Award) according to The National Citizen Survey™. The awards recognize excellence in local government while enhancing the utility of citizen survey results.

Learn more about Voice of the People here.
See a list of past award winners here.