Knowing the major issues facing employees is crucial to smart management and policy.


The National Employee SurveyTM (The NESTM) is a complete assessment tool to help local governments answer tough questions about the workplace. Your survey results will help you optimize your organization, giving you and your team the confidence to take on challenges in your community.

The NES is a low-cost, customizable and easy-to-administer survey for local governments and other public-sector organizations. Developed by survey research experts and local government professionals, The NES presents findings across ten dimensions of the employee experience.

This survey provides benchmarking against results from other local government employees across the U.S. The NES also explores how employees perceive the community in which they work, providing insight into how the work they do impacts the community at large.

National Employee Survey - employees

Tried and Trusted

The NES is a powerful tool that uses rigorous and statistically-valid methods of administration and analysis while sensitively assuring employee anonymity to encourage candor. Results may be segmented by departments, tenure, exemption status and more, providing a comprehensive and specific picture of employee opinion.

HR managers and senior staff use the The NES to:

  • Show management interest in employee satisfaction
  • Develop strategies to improve work conditions and employee engagement
  • Identify areas for improvement
  • Strengthen the connection of the local government workforce to residents
  • Improve staff morale

Five Reasons We Love The NES

The NES Services

Getting a price quote for The National Employee Survey is easy as 1, 2, 3.Contact us today to find out if your jurisdiction qualifies for a discount.

Contact Us for 2020 Pricing

Step One: See the Basic Service Collection Method

Step Two: Choose Your Add-On Options

Step Three: Enroll

01.

Step One: See the Basic Service Collection Method

02.

Step Two: Choose Your Add-On Options

03.

Step Three: Enroll

The National Employee Survey Basic Service Includes

Customization of a comprehensive survey of employees that covers 10 dimensions of the employee experience

Online data collection

Detailed report of results

Benchmarking against results from other local government employees

*Exclusive access to the NRC Playbook of Strategies

*Exclusive access to the NRC Resource Group

*Contact your Project Manager for access to the NRC Playbook of Strategies and NRC Resource Group.

Cancellation Policy

We will withhold an administrative fee of $700 from any refund for a cancellation before hours/costs are expended; once the project work has begun and money has been spent (hours or hard costs), we’re unable to make a refund.

Add-On Options

A prenotification postcard is mailed to all employees’ home addresses (or include a postcard in their paycheck) notifying them of the survey. This will be in addition to email invitations sent out by your organization and will help ensure all employees are aware of the survey effort.

Subscription/Non-Recurring:

$575 per 500

Subscription:

$945

Non-Recurring:

$980

Compare results by employment information (e.g., department/unit, exemption status and shift)

Subscription:

$945

Non-Recurring:

$1015

Compare results by demographic questions (e.g., race, gender, age and length of employment)

Subscription:

$945

Non-Recurring:

$1015

The Business Unit Report presents data for a single unit/department (e.g., Public Works), and shows two sets of comparisons: results from 1) all other employees (excluding those in that particular business unit) and 2) the organization as a whole (including those in that particular business unit).

Subscription:

$1300

Non-Recurring:

$1525

NRC staff member will present survey results with City staff, Council, Boards or other appropriate groups. For this presentation, we use Microsoft® PowerPoint as a visual aid and a copy of the slideshow is left with the City, this pricing is for one presentation.

Subscription:

$3605

Non-Recurring:

$3815

 NRC will create a Microsoft® PowerPoint slideshow for City staff to use in conducting presentations.

Subscription:

$1190

Non-Recurring:

$1260

An NRC professional will travel to your organization to facilitate the use of your data from The NES with two key groups – frontline staff and executive/management staff. Each discussion lasts 1-2 hours, gathers input on key focus areas and establishes a plan for action.

Subscription:

$5670

Non-Recurring:

$6020

*Please note all prices are subject to change.

Subscription/Non-Recurring:

$575 per 500

Example Increase Sample Sizes

Ask About 2020 Pricing

Discounted Price*

Postcards mailed to up to 200 employees
Postcards mailed to up to 500 employees
Postcards mailed to up to 1,000 employees
Postcards mailed to up to 2,500 employees
Postcards mailed to up to 5,000 employees

*Please note all prices are subject to change.

Example Increased Sample Sizes

*Please note all prices are subject to change.


Not sure if you’re eligible for a discount?

Contact Us Today!

Not sure if you’re eligible for a discount?

Contact Us Today!

Get Started with The NES Today!

Enroll Now

Employee perspectives are compared to the perspectives of your entire community when you also conduct The National Community Survey™ (The NCS™).