Knowing the major issues facing employees is crucial to smart management and policy.


The National Employee SurveyTM (The NESTM) is a complete assessment tool to help local governments answer tough questions about the workplace. Your survey results will help you optimize your organization, giving you and your team the confidence to take on challenges in your community.

The NES is a low-cost, customizable and easy-to-administer survey for local governments and other public-sector organizations. Developed by survey research experts and local government professionals, The NES presents findings across ten dimensions of the employee experience.

This survey provides benchmarking against results from other local government employees across the U.S. The NES also explores how employees perceive the community in which they work, providing insight into how the work they do impacts the community at large.

NES Employees

Tried and Trusted

The NES is a powerful tool that uses rigorous and statistically-valid methods of administration and analysis while sensitively assuring employee anonymity to encourage candor. Results may be segmented by departments, tenure, exemption status and more, providing a comprehensive and specific picture of employee opinion.

HR managers and senior staff use the The NES to:

  • Show management interest in employee satisfaction
  • Develop strategies to improve work conditions and employee engagement
  • Identify areas for improvement
  • Strengthen the connection of the local government workforce to residents
  • Improve staff morale

Five Reasons We Love The NES

NES Pricing

Getting a price quote for The National Employee Survey is easy as 1, 2, 3.Contact us today to find out if your jurisdiction qualifies for a discount.

Step One: Choose Your Basic Service Collection Method

Step Two: Choose Your Add-On Options

Step Three: Enroll

01.

Step One: Choose Your Basic Service Collection Method

02.

Step Two: Choose Your Add-On Options

03.

Step Three: Enroll

NES Basic Service Cost: $6,400

$5,760 DISCOUNTED PRICE*

The NES Basic Service Includes

Customization of a comprehensive survey of employees that covers 10 dimensions of the employee experience

Online data collection

Detailed report of results

Benchmarking against results from other local government employees

*Exclusive access to the NRC Playbook of Strategies

*Exclusive access to the NRC Resource Group

*Contact your Project Manager for access to the NRC Playbook of Strategies and NRC Resource Group.

Cancellation Policy

We will withhold an administrative fee of $700 from any refund for a cancellation before hours/costs are expended; once the project work has begun and money has been spent (hours or hard costs), we’re unable to make a refund.

Add-On Options

Full Price:

Varies

Discounted Price:

Varies

A prenotification postcard is mailed to all employees’ home addresses (or include a postcard in their paycheck) notifying them of the survey. See below for example pricing.

Full Price:

$1,100

Discounted Price:

$990

Employees will have the option to complete the online survey in English or Spanish

Full Price:

$900

Discounted Price:

$810

Compare results by employment information (e.g., department/unit, exemption status and shift)

Full Price:

$900

Discounted Price:

$810

Compare results by demographic questions (e.g., race, gender, age and length of employment)

Full Price:

$1,100

Discounted Price:

$990

The Business Unit Report includes data for a single business unit/department (e.g., Public Works), and then presents two sets of comparisons: results from 1) all other employees (excluding those in that particular business unit) and 2) the organization as a whole (including those in that particular business unit).

Full Price:

$1,200

Discounted Price:

$1,080

NRC will prepare a slideshow so you can present results to your staff

Full Price:

$4,350

Discounted Price:

$3,915

Senior NRC staff will present the survey results to staff, Council, Boards or other appropriate groups.

Full Price:

$6,500

Discounted Price:

$5,850

An NRC professional will travel to your organization to facilitate the use of your data from The NES with two key groups – frontline staff and executive/management staff. Each discussion lasts 1-2 hours, gathers input on key focus areas and establishes a plan for action.

*Please note all prices are subject to change.

Example Increase Sample Sizes

Full Price

Discounted Price*

Postcards mailed to up to 200 employees $450 $405
Postcards mailed to up to 500 employees $600 $540
Postcards mailed to up to 1,000 employees $850 $765
Postcards mailed to up to 2,500 employees $1,600 $1,440
Postcards mailed to up to 5,000 employees $2,850 $2,565

*Please note all prices are subject to change.

Example Increased Sample Sizes

*Please note all prices are subject to change.


*Discount Eligibility*
You are eligible for a 10% discount on The NCS, The NES, The NBS or CASOA if you:
Have conducted any of these surveys in the past Are an ICMA member
Are an NLC member Are an Association of Government Accountants member

Not sure if you’re eligible?

Contact Us Today!

*Discount Eligibility*
You are eligible for a 10% discount on The NCS, The NES, The NBS or CASOA if you:
Have conducted any of these surveys in the past Are an ICMA member
Are an NLC member Are an Association of Government Accountants member

Not sure if you’re eligible?

Contact Us Today!

Some employee perspectives are compared to the perspectives of your entire community when you also conduct The National Citizen SurveyTM (The NCSTM).

Get Started with The NES Today!

Enroll Now