Learn directly from the residents themselves how to best accommodate the needs of older adults in your community.


The United States’ population is aging, from state to state and in every neighborhood.  The U.S. Census projects that 1 in 4 Americans will be advanced in age by the year 2040. It has become increasingly essential for communities to plan for the growing older adult population now.

The Community Assessment Survey for Older AdultsTM (CASOATM) is a sound strategic planning and evaluation that tool provides the answers to understanding how older adult needs and strengths will affect your town, city, county or state.  Your CASOA results will give you confidence about planning for today’s older adults, and tomorrow’s.


Developed by Experts

CASOA summarizes the key dimensions of community livability, drawn from the perspectives of older adults themselves. This national benchmarking survey also compares the responses of older adult residents in your jurisdiction to the opinions of others across the country.

Developed by experts in survey research and aging services, CASOA provides a clear description of the community’s readiness to serve the needs of the aging demographic. CASOA shows local governments and Area Agencies on Aging the dimensions of older adult life and the public services in most need of improvement.


Tried and Trusted

Professionals across the fields of aging services, planning, city management, parks and recreation, transportation and neighborhood services already use CASOA for:

  • Program and capital planning
  • Budgeting
  • Performance monitoring and service evaluation
  • Communications
  • Inter-agency engagement
  • Fundraising

Preparing for the Aging Population with CASOA

CASOA Pricing

Getting a price quote for the CASOA is easy as 1, 2, 3.Contact us today to find out if your jurisdiction qualifies for a discount.

Step One: See the Basic Service Collection Method

Step Two: Choose Your Add-On Options

Step Three: Enroll

01.

Step One: See the Basic Service Collection Method

02.

Step Two: Choose Your Add-On Options

03.

Step Three: Enroll

CASOA Basic Service Cost: $13,500

$12,150 DISCOUNTED PRICE*

The CASOA Basic Service Includes

Your organization’s name, logo and signatures on the survey cover letter and mailing materials

A representative sample of 1,300 older adults in your area

Management of all aspects of data collection and analysis by NRC professionals

A full report highlighting more than 20 areas of community strengths and weaknesses, and indicating the most prevalent needs of advanced aged adults in your area.

A convenient option for older adults to complete the survey online.

Benchmarks of key results compared to more than 35,000 older adults in nearly 200 communities across the nation.

*Exclusive access to the NRC Playbook of Strategies

*Exclusive access to the NRC Resource Group

*Contact your Project Manager for access to the NRC Playbook of Strategies and NRC Resource Group.

Cancellation Policy

We will withhold an administrative fee of $700 from any refund for a cancellation before hours/costs are expended; once the project work has begun and money has been spent (hours or hard costs), we’re unable to make a refund.

Add-On Options

Full Price:

$1,500

Discounted Price:

$1,350

Survey translated into Spanish. The cover letter for your survey includes phone number at your organization for respondents to call and request Spanish survey. Spanish survey packets will be delivered to you for distribution to requestors.

Full Price:

$900

Discounted Price:

$810

Subgroup comparisons by geographic area (e.g., county, district, etc.) for the evaluative questions on the survey (questions 1 through 14) will be provided in a separate report. The geographic areas will need to be determined when we create the sample, well before the survey mailing. You will receive an additional worksheet to complete if you select this option.

Full Price:

$900

Discounted Price:

$810

Subgroup comparisons will be provided in a separate report for four demographic questions by the evaluative questions on the survey (questions 1 through 14). You will receive an additional worksheet to complete if you select this option.

Full Price:

$1,650

Discounted Price:

$1,485

Demographic profile of your current older adult population based on most recent Census or American Community Survey data.

Full Price:

$2,200

Discounted Price:

$1,980

Characteristics of older adults in the community based on population projections provided by you. A recommended add-on if you find it useful to have estimates of anticipated need 5 and 10 years out.

Full Price:

$3,650

Discounted Price:

$3,285

Senior NRC staff will present key findings at a meeting of your choice. Recommended if it would be useful for you to have an independent researcher present finding. PowerPoint slideshow included for your use.

Full Price:

$1,900

Discounted Price:

$1,710

Full range of presentation materials created for your staff to give a presentation of your CASOA results to stakeholders. A highlights/executive summary and a press release will be provided for distribution. Designed for the experienced presenter.

Example Increase Sample Sizes

Full Price

Discounted Price*

+200 (1,500 total) $1,400 $1,260
+500 (1,800 total) $2,800 $2,520
+700 (2,000 total) $3,750 $3,375
+1,200 (2,500 total) $6,050 $5,445

*Please note all prices are subject to change.

Example Increased Sample Sizes

*Please note all prices are subject to change.


*Discount Eligibility*
You are eligible for a 10% discount on The NCS, The NES, The NBS or CASOA if you:
Have conducted any of these surveys in the past Are an ICMA member
Are an NLC member Are an Association of Government Accountants member

Not sure if you’re eligible?

Contact Us Today!

*Discount Eligibility*
You are eligible for a 10% discount on The NCS, The NES, The NBS or CASOA if you:
Have conducted any of these surveys in the past Are an ICMA member
Are an NLC member Are an Association of Government Accountants member

Not sure if you’re eligible?

Contact Us Today!

Compare older adult perspectives to the those of the entire community when you also conductThe National Citizen SurveyTM (The NCSTM).

Compare older adult perspectives to the those of the entire community when you also conductThe National Citizen SurveyTM (The NCSTM).

Get Started with The CASOA Today!

Enroll Now