The National Citizen Survey™ gathers resident opinion across a range of community issues. Communities using The NCS have reported that the tool improved service delivery, strengthened communications with community stakeholders and identified clear priorities for use in strategic planning and budget setting.


CASOA™ serves as a strategic planning and evaluation tool that communities and organizations use to develop their older adult service plans, determine how future resources will be allocated, evaluate their current service provision, influence key stakeholders, empower community members and monitor success.




The National Business Survey™ is used by local governments to understand the preferences and needs of the local business community. The survey assesses local business owners’ or managers’ perspectives about the economic environment of a community or district.


The NES™ is a customizable, turn key survey for local governments and other organizations to assess the work climate of their employees. Gain insight into your employees’ needs, perspectives and potential to remain with your organization and discover ways to “win the war for talent” with The NES.