The National Employee Survey™ (The NES™)

organizational climate National Research Center, Inc. has partnered with The International City/County Management Association (ICMA) to offer The NES™. The NES™ is a customizable, turn key survey for local governments and other organizations to assess the work climate of their employees. The survey tool contains more than 70 questions that cover the areas of job satisfaction, supervisory relationships, work group collaboration and cohesion, employee productivity and development opportunities. Questions also are included to examine the quality of the physical work environment as well as organizational communications, structure and effectiveness. The NES™ also asks employees to evaluate the quality and timeliness of internal support services.

The NES™ provides to organizations:

A 5-page survey, based on our templatized questionnaire, with more than 70 questions, administered via the Web or, optionally for an additional cost, a self-administered written questionnaire
A report of results, that includes (depending on the options you choose):
- - simple tables of results for each question
  - benchmarks against which to compare your jurisdiction’s results
  - cross-tabulation of results by employee characteristics (such as exempt/non-exempt, support services/other, years in organization)
  - results for each department compared to the overall organization
  - key driver analysis to determine which job and organizational characteristics are associated most closely with overall employee job satisfaction
  - Power Point presentation materials of survey data to communicate results to employees
  - A workshop designed to turn your results into action

The uses of the survey include:

Insight into your employees’ needs, perspectives and potential to remain with your organization
An important step in developing a feedback loop to promote learning and innovation
A way to “win the war for talent” (Frank Benest, emeritus City Manager of Palo Alto)

For more information on The National Employee Survey™, email nes@n-r-c.com. Current pricing information is available here.