Get Well Soon Card for Survey Research

A Getting Well Card for Survey Research

– By Thomas I Miller – It’s been a hard run for survey research with the underestimate of Trump support in key Midwestern states and misses for Brexit. With these misses comes a growing ...

Performance Reviews

The Underbelly of Performance Reviews

-By Tom Miller– Plenty has been written about measuring employee performance but more has been whispered. Managers say it must be done, but what employee likes the process or the outcome? Easy a...

Time to Rethink Performance Measurement

– By Thomas I Miller – Despite the contemporary erosion of facts, it’s impossible to run large organizations – private or public – without credible observations about what’s h...

Why Cities Should Survey Citizens

-NRC Q&A- Every mayor, city manager and council should intimately know what their communities need and want from them. After all, local governments work in service to their residents. But what is ...

Tope-Julio-Penagos-Flickr-CCBY2.0

The Bumps for Local Government in Mexico

-By Tom Miller– Driving back to our condo after viewing the Patriot’s historic comeback at Super Bowl 51, I forgot where that last tope (pronounced toe-pay) was. A tope is a Mexican speed bump...