We are NRC.


We thrive on diversity, operate in close partnership with our clients, provide strong leadership and work hard to produce high quality results with honest conclusions.


About

National Research Center, Inc.

National Research Center, Inc. is a leading research and evaluation firm focusing on the information requirements of the public sector, including non-profit agencies, health care providers, foundations and local governments. We are a highly skilled team of social science and public health researchers performing a full range of quality research to help organizations measure their effectiveness and understand the perspectives of their current clients, potential clients and staff.

NRC in the news

Our principals have worked more than twenty years measuring client needs and organizational performance in critical areas such as behavioral health, client satisfaction, local government service provision, special needs human services and more. NRC staff members have authored numerous articles about research and evaluation findings and methodology in journals and books and are frequent presenters for the American Evaluation Association, International City/County Management Association, and the National League of Cities.


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Awards and Memberships

AAPOR

AAPOR Transparency Initiative

As a charter member of the American Association for Public Opinion Research (AAPOR) Transparency Initiative, NRC is committed to bringing a high level of professionalism and reliability to every aspect of our research. The Transparency Initiative (TI) recognizes survey organizations that make full disclosure of their research methods when publicly reporting findings, thus advancing the vision of open science in survey research.

ELGL Top Local Government Vendor

National Research Center, Inc. (NRC) is honored to be named one of the best companies serving local governments by ELGL. On the list of top 50 vendors, NRC placed fourth in 2017 – up from fifth in 2016. The 2017 Haverford Awards were presented by Engaging Local Government Leaders (ELGL). This local government umbrella organization acts to connect, communicate and educate working professionals about ideas and trends in the field.

ICMA Strategic Partner

NRC is proud to partner with the International City/County Management Association (ICMA), the world’s leading association of professional city and county managers.  ICMA has identified surveys for data-driven decisions as a leading practice for local governments to pursue in evaluating their performance, enhancing their communications with the community, and helping with decision making. This strategic partnership brings education and technical assistance to help cities, counties and towns implement effective and proven data methods.

AAPOR Transparency Initiative

As a charter member of the American Association for Public Opinion Research (AAPOR) Transparency Initiative, NRC is committed to bringing a high level of professionalism and reliability to every aspect of our research. The Transparency Initiative (TI) recognizes survey organizations that make full disclosure of their research methods when publicly reporting findings, thus advancing the vision of open science in survey research.

ELGL Top Local Government Vendor

National Research Center, Inc. (NRC) is honored to be named one of the best companies serving local governments by ELGL. On the list of top 50 vendors, NRC placed fourth in 2017 – up from fifth in 2016. The 2017 Haverford Awards were presented by Engaging Local Government Leaders (ELGL). This local government umbrella organization acts to connect, communicate and educate working professionals about ideas and trends in the field.

ICMA Strategic Partner

NRC is proud to partner with the International City/County Management Association (ICMA), the world’s leading association of professional city and county managers. ICMA has identified surveys for data-driven decisions as a leading practice for local governments to pursue in evaluating their performance, enhancing their communications with the community, and helping with decision making. This strategic partnership brings education and technical assistance to help cities, counties and towns implement effective and proven data methods.

What Inspires Us


Cultural Competence

We embrace diversity of geography, history, race, language, personality and thought. We become more creative, empathic, wise and valuable to our clients by absorbing and reflecting the full range of differences we encounter in our work. In particular, we strive to include the voices of the underserved—the low-income, ethnic minority, frail or disabled so that their perspectives are included in the data and its interpretation.

Partnership

Collaboration vastly improves our work and ensures you get what you expect and what is most helpful to your mission. At the outset of our work, we clarify the purposes of your project, set expectations and learn the personal, political and geographic contingencies that will influence the work. Throughout each project, we check in with you to test our direction, work on solving problems and plan for the final product.

Leadership

NRC’s reputation brings with it the responsibility of identifying the best ways to conceive and implement a project. Nevertheless, we understand that there is a lot to learn from your accomplishments, so in each new venture, before we plot a path, we pay close attention to the body of knowledge already accumulated by you and your stakeholders, the voice of those closest to the issues and the nuances of your unique circumstances. We lead best as part of the group, not apart from the group.

Honesty

We have a reputation for candor and simplicity. This does not mean that we ignore the pressures of the context in which our work is conducted. We are sensitive to the constraints of personality and politics, but provide you palatable and straightforward advice. We believe that there is no bad news from research results and we will not tell you what the strongest pressure groups “want” to hear. Our findings help move you better and faster than you were moving before.

Productivity

NRC produces what it promises. We design a workplan and budget with you at the beginning of the project and we stick to what we design. When a change in scope or timeframe is required, we provide you all the information you need to make an informed decision. NRC excels in an industry where meeting deadlines and budgets is of maximum importance.

Excellence

For NRC, it is not enough merely to produce the expected. We strive to add unique value to the research process and to your final product. We think of both the process and final product as the foundation of our reputation. We make our reports, presentations, trainings and curricula not only what you expect, but something you can be proud of for years.

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